Privacy Policy
Rules for Processing Personal Data When Using the Website
Dear User,
On our website, we use cookies and other similar technologies that allow the collection and processing of information about your use of our site. Cookies and similar technologies generally do not serve to collect information about a specific, identifiable individual. However, in some cases, the information obtained may constitute personal data. More details about the rules under which we use cookies and similar technologies can be found in the section “Cookies and Similar Technologies”.
Below we present information on how, for what purposes, and to what extent we process your personal data in connection with the operation of the website and its functionalities. This information is divided into categories and listed in the Table of Contents so that you can easily find what interests you.
Table of Contents
DATA OF OUR DATA PROTECTION OFFICER
WHERE DO WE GET YOUR PERSONAL DATA FROM?
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
TO WHAT EXTENT DO WE PROCESS YOUR PERSONAL DATA?
ON WHAT LEGAL BASIS DO WE PROCESS YOUR DATA?
HOW LONG DO WE PROCESS YOUR PERSONAL DATA?
WHO IS THE RECIPIENT OF YOUR PERSONAL DATA?
HOW DO WE PROCESS PERSONAL DATA?
- Rule of Adequacy
- Rule of Transparency
- Rule of Accuracy
- Rule of Integrity and Confidentiality
- Rule of Accountability
- Right of Access to Your Personal Data
- Right to Rectification
- Right to Restriction of Processing
- Right to Request Erasure
- Right to Data Portability to Another Data Controller
WHO WE ARE
Our Company
The controller of your personal data is Forum Media Polska Spółka z ograniczoną odpowiedzialnością, with its registered office in Poznań (60-595), ul. Polska 13 (the owner of the website). The company is the Polish branch of the international publishing holding FORUM MEDIA GROUP and is engaged in publishing books, magazines, software, as well as seminars and training courses.
Contact Us
Email: bok@forum-media.pl
Address: Forum Media Polska, ul. Polska 13, 60-595 Poznań, with the note “My personal data”.
DATA OF OUR DATA PROTECTION OFFICER
Within Forum Media Polska sp. z o.o., pursuant to Article 37 of the GDPR, we have appointed a team responsible for the function of the Data Protection Officer (hereinafter: the Officer). The person responsible for this function is Tomasz Grzybowski. Contact address: iod@forum-media.pl
WHERE DO WE GET YOUR PERSONAL DATA FROM?
We obtain your personal data primarily from you. You provide us with your data when registering on our website or subscribing to the newsletter. Additional data, such as your company address or VAT ID number, are provided in connection with sales transactions of publications, software, or training purchased through our website. We also obtain data through complaints submitted by you or your contact with us via our Customer Service Office. Exact details of the data we process are provided in the section To What Extent Do We Process Your Personal Data.
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
Website Operation
We process your personal data to ensure the functionality of our website. This includes enabling registration, granting consent to receive marketing communications electronically or by phone, as well as the ability to contact us directly via the website (e.g., for inquiries or complaints).
Sales Execution
If you make a purchase on our website, your data will be used to complete the sales transaction. This includes receiving your payment, delivering goods to your chosen address, issuing sales documents, and allowing you to exercise rights under the website’s regulations.
Marketing Purposes
We process your personal data for marketing purposes, in particular to promote our products and services. We aim to present offers and promotions tailored to your interests, which may involve profiling. However, such profiling will never affect your rights or freedoms. Additionally, if you provide separate consent for electronic or telephone communication, we may use your email address and phone number to communicate commercial offers.
TO WHAT EXTENT DO WE PROCESS YOUR PERSONAL DATA?
Scope of Data Processing
- First and last name
- Company name
- Business address
- Delivery addresses
- VAT ID number
- Email address
- Telephone number
- Fax number
- Transaction history (purchases, discount codes used, payment methods)
- Bank and account number used for payments
- Information on your use of our website (if you consent to cookies*)
- IP address
- Device information (browser, screen resolution, etc.)
- Communication history with us
- Data from publicly available sources
- Information on the sources of your data
- Complaints you submitted
- Additional information you may have provided via email or phone contact
- Your consents
What are Cookies?
Cookies are small text files commonly used online, stored on your device. You can manage cookies via browser settings (accept or block them). Blocking cookies may prevent you from registering/logging in or completing purchases on our site.
We use cookies for:
- Login support (connection verification)
- Content presentation (avoiding duplicate content display)
- Form handling (protection against bots)
- Presenting tailored offers
- Building anonymous statistics of website visits
ON WHAT LEGAL BASIS DO WE PROCESS YOUR DATA?
The legal basis depends on the purpose:
- Data provided for registration → processed for the performance of the electronic services agreement
- Consent for marketing communications → processed on the basis of your consent
- Data provided during purchases → processed to perform the sales agreement and exercise your contractual rights
- Data from cookies → processed on the basis of your consent under Article 173 of the Telecommunications Law
- Customer feedback or inquiries → processed on the basis of our legitimate interest in improving our services and responding to clients
- Marketing of our own products and services → processed on the basis of our legitimate interest as the data controller
HOW LONG DO WE PROCESS YOUR PERSONAL DATA?
- Registration in the website → as long as you remain registered (until account deletion); afterwards, data retained for accountability and limitation period (max. 10 years)
- Marketing consent → until you withdraw consent; afterwards, retained as above (max. 10 years)
- Sales transactions → during the contract, and afterwards for accountability/legal obligations (max. 5 years)
- Inquiries/complaints → as long as necessary to respond; if you are registered, same as above
- Data from cookies & marketing base → as long as you are our client, and for 5 years after last activity
WHO IS THE RECIPIENT OF YOUR PERSONAL DATA?
We share your data only when necessary to fulfill services you ordered. We do not sell or commercially disclose your data to third parties. Data may be transferred to:
- Carriers – for product delivery
- Software providers – maintaining databases, sales records, communication systems
- Marketing agencies – assisting with offers, promotions, and client communication
Additionally, payment data is shared with intermediaries such as Dotpay and PayU. Where possible, we use anonymization or pseudonymization so that our partners cannot identify you.
HOW DO WE PROCESS PERSONAL DATA?
- Rule of Adequacy – only necessary data are processed
- Rule of Transparency – full information is provided in this document
- Rule of Accuracy – we ensure data is up-to-date and correct
- Rule of Integrity and Confidentiality – technical and organizational safeguards are in place
- Rule of Accountability – we can demonstrate compliance with obligations at any time
WHAT CONSENTS DO WE COLLECT?
- Consent to electronic/telephone marketing communication
- Consent to share data with our partners (if you show interest in their offers)
Providing consent is voluntary and not required for purchases. Consent can be withdrawn at any time by writing to bok@forum-media.pl or by post.
WHAT RIGHTS DO YOU HAVE?
- Right of Access – obtain a copy of your data
- Right to Rectification – correct inaccurate data
- Right to Restriction of Processing – limit scope of data processing
- Right to Erasure (“right to be forgotten”) – request deletion unless retention is legally required
- Right to Portability – transfer your data to another controller
You may exercise rights by contacting us at bok@forum-media.pl or by post. You also have the right to file a complaint with the supervisory authority – the President of the Personal Data Protection Office (UODO).
WHAT IS THE RIGHT TO OBJECT?
You have the right to object to the processing of your personal data for specific purposes (e.g., marketing). In such cases, we will stop processing your data for that purpose but may still process it for other lawful purposes. Objections can be sent to bok@forum-media.pl or by post.
